Help Desk Position: part-time entry level

Looking for Your First IT Career Position?

Lantek is looking to hire an entry level help desk part time position.

The position includes:

• fielding incoming calls, 
• create tickets, 
• refining the issue with questions
• following a guide for basic troubleshooting steps. 
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Contact Shawn Kramer for more info and to apply for the position

IT Program for Recent Graduates

Emerging Leaders Program Class of 2019 

HM Health Solutions, the tech subsidiary of Highmark Health, has an Associate in the Emerging Leaders Program (ELP), a two-year early career development program for recent graduates interested in the field of information technology.

 We are currently recruiting for our Emerging Leaders Program Class of 2019 and believe that KU students would be a great fit for the program (details below).

• Full time position starting after graduation in January 2019 or June 2019
• Program Duration: 2 years, comprised of four, six month rotations focusing in track specific discipline
• Three Career Tracks:
  • Project Management/Business Analysis
  • Application Development
  • Security
• Criteria:
  • Recently earned Bachelor's/Master’s degree
  • 3.5 GPA or higher
  • Relevant Internship(s)
  • Leadership/extracurricular involvement
• Sponsorship not provided

Interested students can apply to:

J130328 - Emerging Leaders Program 2019 – HM Health Solutions (Pittsburgh)

J126428 - Emerging Leaders Program 2019 – HM Health Solutions (Camp Hill)

Project-based Opportunity with Local Company

Opportunity to Grow with a Local Company

Pileatus Consulting would like to find a candidate who is looking for part-time projects, with the possibility of growing into something larger. This position is a project-based, part-time opportunity, to be paid by 1099, with no benefits offered at this time. While it is possible this could grow into a full-time salaried position, no commitment is made to that effect.

Initial project opportunity: Laserfiche Application Developer

Summary 

Pileatus Consulting LLC seeks an experienced Application Developer to create custom content management process solutions. This position primarily entails development of automated business processes using the Laserfiche suite ofEnterprise Content Management (ECM) tools. 

For context, a typical example would be the development of a process to request and authorize expenses, for example travel expenses: (1) submission of request (using online forms tools), (2) routing for approval and notification (using workflow tools), and (3) archival of decision (using repository and metadata tools). 

While Laserfiche experience is beneficial, candidates with web development skills and experience with other content management systems (CMS) should be well qualified for this position. 

Responsibilities 

• analysis of customer requirements and current process definition to create a step-by-step process flow 

• overlay customer requirements with Laserfiche feature capabilities to specify process development requirements 

 • communicate design with the customer and project team, collect feedback, iterate design as necessary 

• execute design using the Laserfiche toolset – create forms, workflows, respository items, and related components 

• test design solution across full set of operating conditions, document test plans and results 

• support rollout of solution, integration with existing systems, user training, and maintenance of processes 

• support administration of customer systems and processes, as needed 

• general collaboration with other developers to build skills and increase robustness of designs 

Required Skills 

• web development skills, including demonstrated experience with HTML, CSS, and related technologies 

• web customization skills, including JavaScript, jQuery, form tools, and related technologies 

• database skills, including SQL queries, table definition and datatypes, Mgmt Studio, and related concepts 

• basic understanding of coding techniques, including variables and structure, and a demonstrated proficiency with any applicable coding language 

• advanced coding skills, including C#, VB.NET, and related technologies are a plus 

• ECM and/or CMS skills, particularly workflow tools and development, metadata, and related concepts 

• strong organizational skills, applied to project management, requirements and task tracking, prioritization 

• strong verbal and written communication skills, ability to interface with customers and other developers, ability to document design specifications and training materials 

• no specific education levels are required, as relevant experience is highly valued

About Pileatus Consulting LLC 

Pileatus Consulting is a small, growing company dedicated to the creative development of innovative business process solutions. We are located in Kutztown, a small college town in rural Berks County PA, and offer a non-traditional work environment with flexible hours, and the opportunity to grow with our business. 

If you appreciate the opportunity to apply your experience, grow your skills, and have fun while delivering robust software solutions, this may be a good match for you. We invite you to contact us with a summary of your skills and experience, and a brief description of your ideal position – please reply to: Steven Parks Pileatus Consulting LLC sparks@pileatus.com

IT Field Engineer

Univest entry level position located in Souderton, PA

Recommended by KU Alumni: 

The culture at Univest is wonderful and there is plenty of room to continually grow and learn.  
If you can, please pass along this job posting to my Golden Bear Alumni. It is an entry level position and with what has been taught to them from the Kutztown CSIT department I feel they would be a great potential candidate for the position.

                                                           - Chris S.

Overview

Univest is looking for an entry level IT Field Engineer to join our Souderton, PA team.  

Responsibilities

• Respond to infrastructure incidents via ticketing system
• Provide professional, customer service across all Univest locations and diverse business units.
• Drive to Univest sites in SE PA regional area to move, install, fix, and replace systems.
• Troubleshoot basic and complex desktop, application, phone and connectivity issues
• Accurately prioritize each incident and assign to the proper IT support group.
• Work in conjunction with Tier 2 IT support to resolve issues. Be Tier 2 IT support in specific technologies over time.
• Contribute positively to enhance and improve call handling and ticket resolution including creating end user training material and knowledge base articles.
• Move and configure network, AV, & PC hardware and software.
• Work flexible hours as needed.
• Responsible for compliance with laws and regulations that applies to this position, including the Univest Code of Conduct
• Perform all other duties as assigned.

Qualifications

• Bachelors degree in IT-related field
• Experience supporting Networking and Windows 10 operating systems.
• Strong diagnostics and troubleshooting skills.
• Ability to work in a team oriented, fast paced and challenging environment.
• Must possess a customer-first mentality.
• Have a passion for technology and a desire to grow technical skills.
• Experience supporting MS Office suite and standard desktop applications
• Excellent written and communications skills.
  Apply for this job online

IT Help Desk position

Submitted through Robert Half Agency:

Client: Nexans (https://www.nexans.com/eservice/Corporate-en/navigate_-10/Global_expert_in_cables_and_cabling_systems.html)

Location: 132 White Oak Rd New Holland, PA 17557

Length: 6 month CTH

Rate: $22-25 / hr (backend $48-52K)

Process: F2F – Hire

Start Date: Immediate

Reasong for opening: Backfill (termination)

Reports to: Karen Harbaugh - North America Data Center and Service Desk Manager

Job Description: Attached

Must Haves:  

• Active directory, Group policy, Service desk experience, Application support
• Asked about Group Policy experience, her response: I need someone who knows Group Policy. This position will need to learn the policies that are in place. They must know how to update existing and create new ones.

Role Synopsis: Supporting about 1500 user and 800 mailboxes all over US and Canada.  They do a lot of remote desktop support, upgrade/installation of applications

 Contact Briana for more information. (Mention sent by Ryan Hamilton)

HM Health Solutions Open Positions

KU Alumni with Insight to Openings at HM Health Solutions

Dear KU CSIT Seniors,

I started working at HM Health Solutions about 4 months ago as an IT Infrastructure Analyst.

HM Health Solutions is a company under Highmark Health which is a Healthcare company. Our two main offices are in Camp Hill, PA and Pittsburgh, PA. However we have many other offices and hospitals. We are continuously hiring for computer science positions. I wanted to offer the option for seniors who may be looking for a job to contact me via email (steven.kunst@hmhs.com).

I can provide them with current open positions and refer them for any positions that they're interested in. I would need a copy of their resume to include with the referral.

If you have any questions please let me know. Thanks!

Thanks,

Steven Kunst

IT Infrastructure Analyst 

HM Health Solutions | Voice Solutions

Steven.Kunst@hmhs.com

AVP - Cloud Security Engineer in NYC

 High Level Position requiring 7 - 10 year experience

Moody’s Information Risk and Security team are looking for an Assistant Vice President, cloud security, to join its growing organization. This is a challenging position requiring a strong background in Information Security practice, solid communication and organization skills, and a deep knowledge of Information Security and how it can be applied to infrastructure and cloud components.The candidate is very motivated and willing to take on challenges, able to multi-task to succeed, and has the ability to work independently with minimal oversight.

The Moody’s Information Risk and Security team are responsible for helping the organization balance risk by aligning policies and procedures with Moody’s business and regulatory requirements. The team's mission is to identify risks to Moody's data and systems and implement strategies to aid in defending against and mitigating those risks. They are responsible for key programs including Security Architecture, Cyber Security, Identity Management and Vendor Security Management. The Information Risk and Security team sets the strategic direction for IT risk and security globally and aligns with stakeholders throughout the organization.

Qualifications

Minimum education and work experience required for this position include:

• Minimum 7-10 years of experience in IT industry, preferably in a financial services or consulting organization
• BS or BA degree, preferably in technology/business or equivalent
• Relevant certifications such as CISSP, SANS, CCNA/P/E or other known technical certifications are a plus
• Development experience with python, ruby, lambda is a plus.

Key Competencies:

• Ability to think with a security mindset. The successful candidate has a strong IT background with in-depth knowledge of several key security practice area: network/host security; cloud security; security architecture.
• Adaptability and flexibility to work on a variety of assignments as defined by constantly evolving priorities.
• Knowledge of AWS or Azure Cloud technologies, Active Directory, Authentication/Authorization protocols, and SSO technologies.
• Knowledge of NIST, CIS, and CCM security controls.
• Strong written and oral communication skills including the ability to interact directly with customers that do not have an IT background.
• Strong presentation skills involving large and of varying IT background audiences.

For more details, and to submit an application, check out the complete job posting.

Engineering Company needs Service Desk Technicians for 2 month contract

This could lead to extensions/additional work. 

This company has a backlog of help desk tickets and needs additional resources to work through the backlog.

Looking for technicians with service desk background in Windows 7/10 environments. 

Common support issues will include:

• Application troubleshooting, 
• File sharing support
• AD administration (change group memberships, add/remove users).

Many other roles available for:
 -> Business Analyst
 -> Programmer
 -> Network Engineer
 -> System Administration
 -> and more

Please send resume to Carrie Lane for more information or call 717-309-9549

Programming Position in Whitehall

Server Side Web Developer

 

CISS is a privately held company that has evolved into a major provider of standard inventory management software packages. 
Our products are developed using the industry standard Microsoft model.

 
CISS is a small business.  Candidate have the opportunity to work closely with all aspects of the business.

CISS is looking for an programmer with skills in:

• Server side web development for VB.Net/C#/Jquery
• Internet Information Services (IIS)
• ASP / ASP.NET / Javascript / VB
• SQL Server db

General Responsibilities:

• Ongoing development and support of Inventory Pro OnLine (IPOL) and Mobile products
• Ongoing product develop
• Develop with customizations per customer specifications.
• Day-to-day technical product support.
• Help sales with development of proposals and specifications for new leads.
  

Position could possibly include some travel to client sites for product installation, training and support reasons.  Trips are generally 1 or 2 days long with the very occasional trip that would last longer.  Trips would be relatively rare.

Benefits include:

•    Work Hours: flexible office work week based around an 8am-5pm EST workday.
•    Casual Work Environment, some telecommuting
•    Paid Time Off system.  15 days for the first 5 years, then 20 days from years 6-10.  PTO includes vacation, sick and any personal time.
•    Health, Dental, Life and Disability Insurance provided.
•    401-k and Profit Sharing Pension Plan (Profit sharing annually optional based upon company profitability).
•    Annual salary and performance reviews.

Please contact:
    Ben Spalding
    Office phone: (610)266-7200
     Fax: (610)266-3927