IT/CS Internship with Kutztown University's Facilities Department

The Facilities Technology Intern will aid in a variety of activities and tasks associated with supporting the technological needs of the Facilities organization.  Examples of work that might be performed by the Facilities Technology Intern include:

• Aiding in the development, testing, and implementation of new software systems and existing system upgrades.
• Supporting back-up protocols and verifying back-up procedures.
• “Help desk” style support for Word, Excel, Access, Email, and standard web browsers.
• Aid in the troubleshooting of printers, handheld computers, 2-way radios, desktop computers, and copiers.
• Support and aid in inventory/asset management initiatives related to Facilities technology hardware.
• Assist in routine programming of electronic locks.
• Provide “help desk” style support for campus authorizing officials for the electronic access controls system.
• Facilitating the identification of issues and connection to the appropriate resource in Facilities for resolution. 
• Aid in the development of technology policy and procedural documentation.
• Assist staff with software and hardware problems.
• Aid in the maintenance of computers and peripherals.
•  Other miscellaneous duties as assigned.

 

Please Note: There are physical demands that are regularly required to perform this job. You must be able to lift 10-25 lbs regularly. This position frequently travels to locations across campus without motor vehicle transportation.

 

Critical Skills/Experience:

• Employee must have extensive knowledge of MS Windows and/or Mac OS.
• MS Office applications experience required (Word, Excel, Access).
• Exposure to Microsoft SQL is a plus.
• The student must enjoy helping others and have the ability to communicate with users on how to use a variety of software applications.
• The student is required to have good communication skills and the ability to work independently or as part of a team.
• The student is responsible for providing friendly and effective customer service to all clients/customers.
• The student is expected to be able to answer the telephone and provide support to callers.

The position is for approximately 20 hours per week. The starting rate is $9.00 per hour. 
 
Interested students can apply at the link below.
 
https://www.kutztown.edu/about-ku/administrative-offices/career-development-center/ku-career-network.htm