Wyomissing Area School District, IT Support Specialist

WYOMISSING AREA SCHOOL DISTRICT

Position Posting

Position Title: IT Support Specialist
Location: District Office (Travels to various school locations as needed)

Brief Overview:
This entry level IT support position reports directly to the Director of Information
Technology. The IT Support Specialist serves as the first-call support contact for faculty,
staff, and students in need of IT services. This position provides a high level of customer
service while diagnosing and resolving technology problems in a complex mixed platform,
mixed vendor education environment.

Minimum Requirements:

• Associate Degree in IT or related field
• Certifications in Apple, Windows, and network related technologies preferred
• Web development skills preferred
• Experience in technology support in a mixed platform, network environment
• Knowledge of TCP/IP, Macintosh OS X, Windows 8, Windows 7, desktop/mobile hardware/software systems and internet applications
• Excellent problem solving and trouble shooting skills
• High degree of interpersonal skills with a focus on providing effective customer service

Additional Requirements:

• FBI Clearance, Child Abuse History, PA State Police Criminal History Clearance (All less than 1 year old) that meet all regulatory requirements for employment.
• Valid PA Driver’s License

Application Process:
Candidates should submit a Letter of Interest, Resume’, Degree, and Support Staff Application located at
www.wyoarea.org to HR, Wyomissing Area School District, 630 Evans Ave., Wyomissing, PA 19610 OR
csteffy@wyoarea.org .

Posted: May 13, 2015
Application Deadline:   May 22, 2015

Wyomissing Area School District is an Equal Opportunity Employer