Quality Assurance Analyst with UGI Energy Services

Job Description  :  UGI Energy Services                                                                                                          

Job Title: Quality Assurance Analyst              Department: Information Technology Department

           

Location: Wyomissing                                       Reports to:                                                                                                                   

FLSA: Exempt                                                    Number of people supervised:  0

UGI Energy Services’ natural gas division has experienced tremendous growth over the past few years through the support of customer acquisitions, new assets and the corresponding trading activity.  As part of the natural gas Customer Operations team, the Business Analyst serves as the lead principal responsible for assessing current practices and designing strategy framework for key process and system improvements which enable UGIES to achieve strategic business targets. 

To support this business, we are looking for individuals with a high level of commitment who are interested in learning about natural gas operations, want to be challenged, are driven to help improve our efficiencies and in turn, increase our profit.  If you have a positive attitude and want to be part of our growing team, you should consider inquiring about this position.

Job Summary (Purpose):

This position will be responsible to develop and implement an efficient and effective QA testing strategy for UGIES.  Candidate should possess a thorough understanding of quality assurance methodology, processes and associated automated testing tools. Individual should possess the ability to organize and lead large, complex testing efforts and also allocate and monitor progress. QA Analyst should have the ability to write a test approach and strategy and must have solid experience in the recommendation of testing tools to lead an automation strategy for a project.  QA Analyst should be experienced in issue resolution and status reporting. Candidate must possess strong written and verbal communication skills. Relationship building is a key factor as this position requires interacting with Development, Production Support and Business Support Teams to facilitate testing. Main emphasis on this position is to test code and configuration changes produced by the Development Team. Quality Assurance Analyst will also participate in production support for all applications.

Duties and Responsibilities:

• Plan , develop and implement an effective testing strategy for UGI Energy Services to ensure consistent testing efforts
• Design, create and maintain test cases, scenarios, scripts, and regression testing
• Plan, document, evaluate and track testing results to ensure system applications are free from defects
• Provides advice on how processes and procedures may be improved to promote quality assurance and control on future system implementations
• Conduct integration testing for all program changes to UGIES Applications. Ensure accuracy of changes and log exceptions and issues as identified; provide detailed documentation of tests conducted and issues identified; expand upon test plan created by developers to account for other situations that may need to be tested.
• Provide details for UAT testing to be conducted by Business Support Team and create test scenarios and plans
• Work with business users, system analysts, designers and programmers to create and analyze various required project documents
• Participate in production implementation verification and being accountable for validating system quality
• Plan test strategies in accordance with project scope and develop schedules to meet delivery dates.
• Follow Regression Testing Plan to conduct standard set of tests prior to every production promotion; compare actual results to expected results; document pass/fail status; work with Applications Developers to address any Regression Test failures
• Recommend and implement appropriate automated testing tools
• Conduct Quarterly Sarbanes-Oxley Compliance Testing for Department
• Conduct annual baseline testing for Key Reports
• Participate in Production Verification
• Create Metrics and status reports for projects.

Knowledge, Skills and Abilities:

• Experience with Software Development Life Cycle (SDLC)
• Serves as a QA expert leader and  mentor
• Testing skills and best practices
• Ability to prioritize and work independently in a fast-paced environment
• Ability to read, analyze and interpret business requirements and technical specifications
• Must be able to effectively communicate with personnel at all levels
• Very detail-oriented and able to clearly document defects and test plans in detail
• Ability to perform root cause analysis, solve practical problems
• Handle situations where only limited standardization exists, with consideration of business process, data procedures and defects

Education and Experience Required:

·         BS Degree in Computer Science, Information Systems, or related field

·         5+ years of experience in Applications Support and Quality Assurance Position

·         Strong communication and interpersonal skills

·         Detail-oriented with a commitment to follow-through

·         Experience with Microsoft Project or Microsoft Visio

·         Over-time as required

Interested candidates should notify Aaron Fries at 610-373-7999 or afries@ugies.com

Disclaimer & Approvals

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.