Wyomissing Area School District, IT Support Specialist

WYOMISSING AREA SCHOOL DISTRICT

Position Posting

Position Title: IT Support Specialist
Location: District Office (Travels to various school locations as needed)

Brief Overview:
This entry level IT support position reports directly to the Director of Information
Technology. The IT Support Specialist serves as the first-call support contact for faculty,
staff, and students in need of IT services. This position provides a high level of customer
service while diagnosing and resolving technology problems in a complex mixed platform,
mixed vendor education environment.

Minimum Requirements:

• Associate Degree in IT or related field
• Certifications in Apple, Windows, and network related technologies preferred
• Web development skills preferred
• Experience in technology support in a mixed platform, network environment
• Knowledge of TCP/IP, Macintosh OS X, Windows 8, Windows 7, desktop/mobile hardware/software systems and internet applications
• Excellent problem solving and trouble shooting skills
• High degree of interpersonal skills with a focus on providing effective customer service

Additional Requirements:

• FBI Clearance, Child Abuse History, PA State Police Criminal History Clearance (All less than 1 year old) that meet all regulatory requirements for employment.
• Valid PA Driver’s License

Application Process:
Candidates should submit a Letter of Interest, Resume’, Degree, and Support Staff Application located at
www.wyoarea.org to HR, Wyomissing Area School District, 630 Evans Ave., Wyomissing, PA 19610 OR
csteffy@wyoarea.org .

Posted: May 13, 2015
Application Deadline:   May 22, 2015

Wyomissing Area School District is an Equal Opportunity Employer

Quality Assurance Analyst with UGI Energy Services

Job Description  :  UGI Energy Services                                                                                                          

Job Title: Quality Assurance Analyst              Department: Information Technology Department

           

Location: Wyomissing                                       Reports to:                                                                                                                   

FLSA: Exempt                                                    Number of people supervised:  0

UGI Energy Services’ natural gas division has experienced tremendous growth over the past few years through the support of customer acquisitions, new assets and the corresponding trading activity.  As part of the natural gas Customer Operations team, the Business Analyst serves as the lead principal responsible for assessing current practices and designing strategy framework for key process and system improvements which enable UGIES to achieve strategic business targets. 

To support this business, we are looking for individuals with a high level of commitment who are interested in learning about natural gas operations, want to be challenged, are driven to help improve our efficiencies and in turn, increase our profit.  If you have a positive attitude and want to be part of our growing team, you should consider inquiring about this position.

Job Summary (Purpose):

This position will be responsible to develop and implement an efficient and effective QA testing strategy for UGIES.  Candidate should possess a thorough understanding of quality assurance methodology, processes and associated automated testing tools. Individual should possess the ability to organize and lead large, complex testing efforts and also allocate and monitor progress. QA Analyst should have the ability to write a test approach and strategy and must have solid experience in the recommendation of testing tools to lead an automation strategy for a project.  QA Analyst should be experienced in issue resolution and status reporting. Candidate must possess strong written and verbal communication skills. Relationship building is a key factor as this position requires interacting with Development, Production Support and Business Support Teams to facilitate testing. Main emphasis on this position is to test code and configuration changes produced by the Development Team. Quality Assurance Analyst will also participate in production support for all applications.

Duties and Responsibilities:

• Plan , develop and implement an effective testing strategy for UGI Energy Services to ensure consistent testing efforts
• Design, create and maintain test cases, scenarios, scripts, and regression testing
• Plan, document, evaluate and track testing results to ensure system applications are free from defects
• Provides advice on how processes and procedures may be improved to promote quality assurance and control on future system implementations
• Conduct integration testing for all program changes to UGIES Applications. Ensure accuracy of changes and log exceptions and issues as identified; provide detailed documentation of tests conducted and issues identified; expand upon test plan created by developers to account for other situations that may need to be tested.
• Provide details for UAT testing to be conducted by Business Support Team and create test scenarios and plans
• Work with business users, system analysts, designers and programmers to create and analyze various required project documents
• Participate in production implementation verification and being accountable for validating system quality
• Plan test strategies in accordance with project scope and develop schedules to meet delivery dates.
• Follow Regression Testing Plan to conduct standard set of tests prior to every production promotion; compare actual results to expected results; document pass/fail status; work with Applications Developers to address any Regression Test failures
• Recommend and implement appropriate automated testing tools
• Conduct Quarterly Sarbanes-Oxley Compliance Testing for Department
• Conduct annual baseline testing for Key Reports
• Participate in Production Verification
• Create Metrics and status reports for projects.

Knowledge, Skills and Abilities:

• Experience with Software Development Life Cycle (SDLC)
• Serves as a QA expert leader and  mentor
• Testing skills and best practices
• Ability to prioritize and work independently in a fast-paced environment
• Ability to read, analyze and interpret business requirements and technical specifications
• Must be able to effectively communicate with personnel at all levels
• Very detail-oriented and able to clearly document defects and test plans in detail
• Ability to perform root cause analysis, solve practical problems
• Handle situations where only limited standardization exists, with consideration of business process, data procedures and defects

Education and Experience Required:

·         BS Degree in Computer Science, Information Systems, or related field

·         5+ years of experience in Applications Support and Quality Assurance Position

·         Strong communication and interpersonal skills

·         Detail-oriented with a commitment to follow-through

·         Experience with Microsoft Project or Microsoft Visio

·         Over-time as required

Interested candidates should notify Aaron Fries at 610-373-7999 or afries@ugies.com

Disclaimer & Approvals

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Junior .NET Web Developer at Paul Fredrick

Paul Fredrick, an established men's fashion apparel retailer is seeking a full time junior .Net Web Developer. This person will be responsible for developing Web applications in a fast paced environment and work closely with various members of the organization as well as outsourced developers and business partners. This person will report directly to the V.P of IT.

Position Summary:

Junior .Net Web Developer will be expected to work well in a fast-paced, rapidly changing environment. He/she must be self-motivated, flexible, and capable of handling both tactical and strategic assignments. He/she must be very organized; detail-oriented; tenacious yet tactful; a strong problem solver; and able to work well under pressure. Most of all, he/she must be passionate about growth, web development, web technology, trend spotting and customer satisfaction. This is a newly created position with substantial opportunity for growth within the organization. Paul Fredrick offers an excellent pay and benefits package and a culture that embraces independence and career advancement.

Major Responsibilities:

·         Development, modification and testing of e-commerce application.

·         Requirements analysis and design of the company’s e-commerce application

·         Monitoring and general support of the company e-commerce application and related activities.

·         Analyzing and identifying system performance issues, recording bugs, testing fixes and implementing the identified solution.

·         Manage Projects involving outsourced developers.

·         Other projects or tasks as assigned by supervisor.

·         Work with Leads and internal customers to define and gather requirements and map them to technical specifications.

Qualification:

The qualified candidate will have 0-2 years’ experience and a Bachelor’s degree in Computer Science or related area.

·         .Net Website Development experience with Visual Studio 2005 or later and C#.

·         Practical knowledge of HTML, CSS, JavaScript, AJAX, JQuery

·         Understanding of IIS websites

·         Practical knowledge of SQL and Relational Databases

·         Knowledge of Web Services, RESTful services and XML

In addition, it would be a plus if the candidate also had experience with:

          ·         HTML5, CSS3 
          ·         Advanced SQL and/or PL/SQL 
          ·         SEO 
          ·         Mobile Smart Phones 
          ·         jQuery Mobile

The qualifications stated above are desired but not mandatory. Paul Fredrick will train the selected candidate in the areas that are missing.

All interested candidates, please forward resumes to: pfjobs@paulfredrick.com with the Subject: Junior .Net Web Developer.

Entry-level Technical Integrator at BerkOne

FANTASTIC ENTRY LEVEL OPPORTUNITY TO KICK START YOUR TECHNICAL CAREER! APPLY TODAY!

BerkOne is actively seeking an entry level Technical Integrator to join our growing team! The Technical Integrator monitors, maintains, and runs existing document imaging workflows and projects. Other functions include planning, directing, performing, and coordinating activities of designated workflow and projects to ensure the objectives of the project are accomplished within prescribed requirements, deadlines, and funding parameters. A successful candidate has basic technical competency, a Bachelor’s Degree in computer science or combination of an Associate’s Degree with comparable experience, and ability to utilize technology to meet project requirements.

Position Duties:
 Tests, documents, and implements project plans and workflows; including time frame, procedures, and allotment of available resources to various phases of the project.
 Utilizes existing technological and workflow methodologies to meet project requirements and improve efficiencies.
 Assumes responsibility for assigned workflows/projects by maintaining and performing minor modifications to existing applications.
 Takes initiative to correct project/workflow threatening incidents.
 Confers with project staff to outline work plan and to assign/train duties, responsibilities, and define scope of authority.
 Directs and coordinates activities of project resources to ensure project progresses on schedule and within prescribed budget.
 Prepares workflow/project reports and billable items for management, client, or others.
 Performs necessary quality assurance steps to meet client and company requirements.
 Provides technical assistance with priority alerts and calls as needed. Includes periodic handling of department help desk phone.
 Works within various software suites/packages to manipulate, output, and publish electronic data
 Confers with project personnel and clients to provide technical advice and issue resolution.
 Communicates effectively with other departments.
 Other duties as assigned.

Salary is based on experience. All positions are subject to a clean drug screen and successful background checks, including references. Comprehensive benefits are available including full medical benefits, 401(k) profit share plan, and paid vacation and sick time. Equal Opportunity Employer.

Required Skills:
To be successful as a Technical Integrator, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
 Basic troubleshooting skills.
 Ability to multitask.
 Able to work independently and take initiative.
 Ability to communicate effectively and efficiently both face-to-face and in writing.
 Ability to create and understand workflow logic.
 Basic project management skills.

Technological Skills:
 Basic Microsoft Windows Operating System and Server knowledge
 Entry level SharePoint knowledge
 Basic PC Hardware Support and Maintenance
 Scanner Hardware/Software Installation, Support, and Maintenance
 Proficient use of Microsoft Office, Adobe Acrobat, Acrobat Cluster, dtSearch, WinZip, FTP and other various software applications preferred
 Microsoft Access
 Visual Basic
Required Education:
 4 Year Degree in Computer Science or a related field of study or 2 year degree with 4 years of work experience
 AnyDoc Core Class is a plus!