Tower Health is seeking a Service Desk Coordinator - 4 Month Contract to hire

Tower Health is looking for an individual who can serve as a Service Desk Coordinator.

Position: Service Desk Coordinator

Duration: 4 month Contract to Hire

Location: 6TH AND SPRUCE ST, READING, Pennsylvania, 19612, United States

 

Top Skills' Details
Analytical Skills
Customer Service Skills
Excellent Communications Skills
Excellent Interpersonal Skills
Keyboarding
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Multi Line Telephone Operational Skills

 

Job Description

Under the direction of the Service Desk Supervisor, the Service Desk Coordinator will be the first point of contact for Tower Health in providing front-line diagnosis and support for all Information Technology problems and/or requests for service. The Coordinator acts as the key contact for onsite and remote users for terminal and production problems and inquiries. The Coordinator must have the ability to handle and triage first level support calls.

 

Additional Skills & Qualifications

High School Diploma or GED

 

Employee Value Proposition (EVP)

Long term position with a local health system. Great health benefits and PTO package.

 

Work Environment

Tower Health is a strong, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people. Together, our seven hospitals and other entities provide a full range of medical care from prevention, screenings & education; to the latest clinical services and surgeries available; to rehabilitation. We also offer wellness programs & public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.

 

Why is the position open(provide details)

Team member moved to another team internally.

 

External Communities Job Description

A local health system is looking for a Service Desk analyst. The ideal candidate has previously worked on the help desk or service desk and has strong troubleshooting skills.

 

Contact Cowan, Patrick <pcowan@teksystems.com>