Internship: IT Operations Position: IT Operations Intern
Company: Brenntag North America, Inc. BNA IT Office: 619 Snyder Road, Leesport, PA 19605
Website: https://www.brenntag.com/north-america
Contact: Diane McCann, PhD, PMP, PMI-ACP
Phone: 610-916-3832 (office)
Salary Level: $12 @ Hour Plus Bonus for completing Internship
Approximate Hours Per Week: 20

Academic Credit: Brenntag North America, Inc will work with the Intern and Kutztown University to be considered for academic credit Academic Term: Align Internship with Kutztown University’s Academic Calendar with consideration for Final Week. Actual date based upon agreement with Intern and Brenntag IT Management. • Fall Semester: Mid-August to Mid-December
• Winter Session: Mid-December to Mid-January
• Spring Semester: Mid-January to End-April
• Summer 10-Week Session: End-May to End-July

Apply via Email: BNA_IT_Internship@brenntag.com
• Include: Cover Letter, Resume with GPA and list of Courses Completed
Position Summary: Responsible for supporting the Network Services and Data Center Operations teams with the implementation of various IT initiatives. Intern will be given specific tasks with instructions on how the tasks are to be completed. Intern will report daily on progress on completing tasks and any issues they encounter during their work. Intern will work 20 hours a week and will be contracted for a period that will correspond with the Kutztown University’s Academic Calendar. The Internship may be extended an additional Semester/Session(s) at the agreement of the Intern and Brenntag North America, Inc.

Responsibilities Can Include:
• Assist Network Engineers and Data Center Operations teams with the implementation of various IT initiatives.
• Use appropriate tools to monitor and troubleshoot network and data center operations.
• Troubleshoot, isolate and resolve network and server-related problems
• Open tickets with providers and technology partners, taking ownership or the issue, and following escalation procedures to ensure timely resolutions
• Assist with software deployments and other routine maintenance tasks
• Completing of an Intern Evaluation of Internship at the end of each three-month period
• Performs additional duties and assignments as requested

Qualifications
• Relevant experience with information technology based on classroom, extracurricular, or work experience
• Motivated self-starter with ability to collaborate
• Strong and adaptable communication skills - both written and verbal
• Ability to interact with all levels of employees
• Critical thinking and problem-solving skills
• Strong understanding of Active Directory and Windows Server desired