Type: Full Time Min. Experience: Entry Level
About the Role:
Do you enjoy the idea of testing how things work and making sure the tools our engineers produce is accomplishing clients' goals?
Viddler helps healthcare networks build strong relationships with their employees and the communities that they serve. We are looking for a QA specialist to help us produce quality software to support our mission.
In addition to working with our technical team, you will provide support to clients which will involve hearing directly from them issues they may be having and helping them resolve those issues.
This role is key in helping us hear directly from clients how we best can produce effective and helpful solutions for them.
Responsibilities:
- Execute test plans across supported configurations and document results
- Identify issues and create detailed issue/bug reports and feedback for the development team
- Verification of upcoming releases and identify issues and create detailed issue/bug reports
- Reproducing and documenting issues reported by customers and support team
- Refine and improve QA process, including test automation
- Interacting with both technical and nontechnical team members
- Computer science experience
- Excellent written and verbal communication skills
- Excellent troubleshooting skills
- Ability to write and understand technical documentation
- Preferable: Experience with web technologies
- Preferable: Experience implementing automated testing tools
- Preferable: Knowledge or familiarity with some or all of the following technical areas: API’s, Web Inspectors (Firebug or Chrome Dev Tools), HTML, CSS, HTML5, Javascript, Python, PHP
- Previous QA, Technical support or software development experience is a plus
Our SaaS-based interactive video tools include HTML5 player technology and customized training and communication applications for leading healthcare networks. Viddler has a collaborative, tech start-up atmosphere located in the Lehigh Valley of Pennsylvania.
For more information and to apply visit our jobs page.
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