PC tech position, full-time, at Wellspan in York/Gettysburg area

Top Three Skills:		- Experience installing/troubleshooting laptops, workstations, printers and peripherals as part of a team and in a large environment (200+ users) - World-class customer service - Attention to detail (documentation will be critical) - IT degree or A+ cert Plusses: - TDR or healthcare experience (huge plus) - Ticketing system experience (any kind) - Experience with Citrix or any type of virtual environment - Ability to document script outcomes and issues using Remedy, MS Word or MS Excel
Job Description:		Wellspan is engaging TEKsystems to provide a team of contractors to assist Wellspan's Desktop Services department with the implementation of EPIC. This is EMR (Electronic Medical Record) software and will be installed on 15k+ workstations around central PA. The Desktop team will be responsible for hardware deployments - monitors, mobile workstations, printers, microphones, etc. as well as a Technical Dress Rehearsal (TDR). The TDR is a test of each workstation and printer, as well as the peripheral devices attached to the workstation. In Epic, applications rely on properly deployed and configured devices to perform their workflows. The purpose of the TDR is to ensure that all devices and their workflows are functional before the go-live. Equipment deployed and tested will include: a. Every computer b. Every printer c. Imprivata badge readers d. Dragon mics e. Barcode scanners f. Insurance card scanners g. Credit card scanners In addition to the EPIC project, desktop contractors will also assist with annual refreshes, encryption projects, end user support and a variety of other tasks.

Carrie Lane | Technical  Recruiter-End User Services T 717.260.5026 | Calane@TEKsystems.com C 717-309-9549| F 717.260.5090 4387 Sturbridge Drive, Suite #200, Harrisburg, PA 17110

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