Open Position Description
Job Title: Network Operations Center Technician
Since 2006, our firm’s mission is to help undergraduates and graduates make a seamless
transition from campus to their careers. Over the years we have gained an understanding what
key skill sets our associates need to succeed after graduation, and what our clients are looking
for in their future work force.
With that knowledge, we have developed the Jobologi Program. Jobologi is the science behind
getting the perfect job and finding the perfect new hire.
How it works: All associates must be accepted into the program and must complete five
experiences during their 6 or 12-month program. The Experiences: Client Work experience,
Team Building Events, Professional Development Workshops, Industry Shadowing, and health
and wellness activities that will help our associates understand how to have an equal work life
balance. Once all five experiences are completed, all associates will qualify for InternU’s
Fingerprints program, providing scholarships or student debt relief.
Jobologi is provided to all our associates at no cost. You are compensated for every experience
attended and completed.
InternU continues to experience significant growth and is hiring. Our program is seeking a
Network Operations Center Technician
This role will not be a typical helpdesk role where you are supporting end users. Instead this
role would be manning the Network Operations Center and monitoring the
systems. The candidate will be monitoring clients, servers, storage, security profiles,
and troubleshooting the technology. A sample of the technology being supported would
be VMWARE, Cisco, EMC, HP, Dell Microsoft Active Directory.
Responsibilities:
• System monitoring, alerting, problem logging, and coordinate tasks effectively to
troubleshoot issues for prompt resolution.
• You will need to aggressively own incidents until they are resolved.
• Follow documented NOC standards and procedures
• Observe and control the status and performance of system components and network facilities
• Identifies, diagnoses and resolves problems affecting system and network performance
• Answers incoming problem call from customer and internal sites and resolves associated tickets
• Write incidents reports & document events
• Follow procedures; provide updates, ask questions, take action, follow up on missing, incomplete or unresolved issues
Qualifications:
• Knowledge of Windows and Linux based Systems
• Knowledge of ITIL procedures
• Knowledge and/or Experience with Monitoring and Ticketing Systems Experience in web server technologies such as MS IIS, load balancing and Cisco
• Experience working with MS BackOffice components, Active Directory, .NET and enterprise job scheduling software knowledge is a plus
• Experience with TCP/IP networking and hardware Provide in exceptional customer service support (both verbal and written)
Requirements:
• Exposure to networking through class or work experience
• Trust worthy, hardworking, and willing to learn
• Experience working with Active Directory
• Experience with VMware
• Excellent Problem Solver
• Ability to work individually or in a team environment
Hours: 40 hrs/wk (Shift Work: Overnight/Weekends/Flex hours)
Start Date: ASAP
Location: Audubon, PA
Contact: Jackie Cahill apply@internu.com
Thursday, March 26, 2020
Tuesday, March 3, 2020
Wernersville State Hospital
My name is Will Edwards. I am the IT Department Head at Wernersville State Hospital.
We are seeking applicants for the Commonwealth of Pennsylvania, Department of Human Services Engineering Scientific and Technical Intern program at Wernersville State Hospital. We will offer the (2) chosen applicants a yearlong internship at $13.97 per hour, working 20+ hours a week when classes are in session, and up to 37.5 hours a week during semester and vacation breaks. Interviews are expected to be held March 9th, 2020 through March 18th, 2020. The internship will run from May 11th, 2020 until April 30th, 2021.
This internship is open to college students who will be a junior or senior during the 2020/2021 school year and who are willing to commit to working the entire time frame and hours mentioned above. Work hours, especially during the time period that classes are in session will be flexible within the parameters of your school schedule, course load, and day time IT office hours. (7 am – 3 pm weekdays)
Wernersville State Hospital will provide an opportunity for the student intern to develop skills with various facets of IT support and troubleshooting and applying basic help desk and computer technical skills. The student will be able to develop interpersonal skills through interactions with the Information Technology staff and other hospital employees. The student will gain insight into employer and workplace expectations of employees and their job performance. Opportunities will be presented in which the student will be able to develop writing, oral, organizational, and technological skills.
Work in this internship will involve working with databases, scripting, and duties in all phases of computer help desk and technical trouble shooting and repair. The student will be asked to take part in doing computer maintenance, inventorying of equipment, configuring and rollout of equipment, basic troubleshooting, user training, and many other tasks that fall under the duties of a computer technician. The intern will also provide support with audio-visual equipment, security video applications, teleconference & video conference equipment, phones, and digital signage equipment. Other non-technical duties may include general office duties that would normally take place in the Information Technology office, such as filing, typing, inventory verification, and interacting with other employees.
A general aptitude for working with computers and Microsoft Windows 10 and Office programs such as Word, Excel, Outlook, PowerPoint, and Access are required. Interns will receive In Service training for the hospital and IT office, and will receive on the job training.
Interested students may apply at www.employment.pa.gov and selecting “internship” at the top of the page. Click on the filter button, choose location and select “Berks” county. Click on the “Computer Science Intern” posting. After reviewing the posting and are still interested in the position, click “apply”. If you are new to the system, you will need to create an account. Once your account is created, you will apply to the posting by providing all necessary information and will have the opportunity to upload a resume, references*, course transcript*, and other documents.
*References should be previous or current professor’s and\or employers along with email addresses and/or contact numbers as well as best time or method for contacting them.
*Interns should supply course transcripts
Any questions, please contact Will Edwards, Information Technology Department Head, at Wernersville State Hospital at (610-927-1089).
We are seeking applicants for the Commonwealth of Pennsylvania, Department of Human Services Engineering Scientific and Technical Intern program at Wernersville State Hospital. We will offer the (2) chosen applicants a yearlong internship at $13.97 per hour, working 20+ hours a week when classes are in session, and up to 37.5 hours a week during semester and vacation breaks. Interviews are expected to be held March 9th, 2020 through March 18th, 2020. The internship will run from May 11th, 2020 until April 30th, 2021.
This internship is open to college students who will be a junior or senior during the 2020/2021 school year and who are willing to commit to working the entire time frame and hours mentioned above. Work hours, especially during the time period that classes are in session will be flexible within the parameters of your school schedule, course load, and day time IT office hours. (7 am – 3 pm weekdays)
Wernersville State Hospital will provide an opportunity for the student intern to develop skills with various facets of IT support and troubleshooting and applying basic help desk and computer technical skills. The student will be able to develop interpersonal skills through interactions with the Information Technology staff and other hospital employees. The student will gain insight into employer and workplace expectations of employees and their job performance. Opportunities will be presented in which the student will be able to develop writing, oral, organizational, and technological skills.
Work in this internship will involve working with databases, scripting, and duties in all phases of computer help desk and technical trouble shooting and repair. The student will be asked to take part in doing computer maintenance, inventorying of equipment, configuring and rollout of equipment, basic troubleshooting, user training, and many other tasks that fall under the duties of a computer technician. The intern will also provide support with audio-visual equipment, security video applications, teleconference & video conference equipment, phones, and digital signage equipment. Other non-technical duties may include general office duties that would normally take place in the Information Technology office, such as filing, typing, inventory verification, and interacting with other employees.
A general aptitude for working with computers and Microsoft Windows 10 and Office programs such as Word, Excel, Outlook, PowerPoint, and Access are required. Interns will receive In Service training for the hospital and IT office, and will receive on the job training.
Interested students may apply at www.employment.pa.gov and selecting “internship” at the top of the page. Click on the filter button, choose location and select “Berks” county. Click on the “Computer Science Intern” posting. After reviewing the posting and are still interested in the position, click “apply”. If you are new to the system, you will need to create an account. Once your account is created, you will apply to the posting by providing all necessary information and will have the opportunity to upload a resume, references*, course transcript*, and other documents.
*References should be previous or current professor’s and\or employers along with email addresses and/or contact numbers as well as best time or method for contacting them.
*Interns should supply course transcripts
Any questions, please contact Will Edwards, Information Technology Department Head, at Wernersville State Hospital at (610-927-1089).
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